Redefining Guest Experience with TM10 AI360
Technacy Solutions Lab revolutionizes hospitality with TM10 AI360 — a fully integrated IPTV and AI platform that delivers personalized, interactive, and intelligent guest experiences for hotels and resorts across the GCC.
A New Era of Intelligent Hospitality
Hospitality today is about more than luxury — it’s about connection, personalization, and smart technology.
At Technacy Solutions Lab, we empower hotels, resorts, and serviced residences to transform every stay into a memorable digital journey through our proprietary platform: TM10 AI360.
Developed for the next generation of hospitality environments, TM10 AI360 merges IPTV, AI, and smart services into one elegant ecosystem — delivering real-time information, tailored entertainment, and a seamless guest interface across every room and screen.
TM10 AI360 – The Smart Experience Platform
TM10 AI360 redefines how hotels communicate, entertain, and serve their guests.
Built specifically for the GCC hospitality landscape, it brings together cutting-edge AI, advanced content management, and integrated services under a single, intuitive platform.
Key capabilities include:
- Personalized Welcome Page – Guests are greeted with a dynamic, AI-generated dashboard showing their name, language preference, and tailored entertainment or service options.
- Smart Content Discovery – The system recommends movies, series, and local attractions based on guest profiles and interests.
- Interactive Guest Services – Request housekeeping, order room service, book the spa, or contact concierge directly through the TV interface or voice command.
- Unified Entertainment Hub – Integrates live channels, on-demand video, hotel info, and external streaming apps in a single smooth experience.
- Cross-Device Continuity – Guests can resume their content seamlessly on mobile, tablet, or smart TV.
- Dynamic Layout Designer – Hotels can easily modify themes, backgrounds, and interface layouts without any coding or external support.
- TM10 AI360 combines intelligence and design — enhancing every moment from check-in to check-out.
An AI Concierge in Every Room
At the heart of TM10 AI360 is an AI-powered companion that transforms guest interaction into a natural, conversational experience.
Through voice or text, guests can:
- Ask questions about the hotel or destination.
- Receive personalized recommendations for dining, shopping, or sightseeing.
- Control in-room functions such as lighting, temperature, or curtains (when integrated with IoT systems).
- Explore event schedules, flight details, or weather forecasts.
This AI concierge ensures every guest feels recognized, informed, and connected — 24 hours a day.
Beyond the Room: Smart Communication Across the Property
TM10 AI360 extends beyond individual guest rooms.
With integrated Digital Signage and centralized management, hotels can broadcast consistent, real-time information throughout the property — from lobbies and elevators to conference halls and restaurants.
Applications include:
- Promotional videos and event updates.
- Real-time transportation or flight information.
- Emergency alerts and safety instructions.
- Wayfinding and multilingual welcome displays.
All managed from the same intuitive dashboard that powers the in-room system.
Scalable, Secure, and Future-Ready
Designed for flexibility and long-term performance, TM10 AI360 supports both on-premise and cloud-based deployments, adapting to the size and architecture of each property.
Security and integration are built into its foundation:
- Encrypted content delivery and user authentication.
- Compatibility with major PMS, POS, and CRM systems.
- Centralized monitoring and analytics for guest engagement and system performance.
- Modular architecture allowing easy integration with smart-room or IoT technologies.
Why TM10 AI360
Designed and developed by Technacy Solutions Lab for the GCC hospitality sector.
Fully integrated AI + IPTV + Digital Signage platform.
Adaptive guest experience with personalized dashboards and services.
Seamless interoperability with existing hotel management systems.
Scalable for boutique hotels or large multi-property chains.
Supported regionally by Technacy’s technical and design teams.
Welcome to the Future of Guest Experience
With TM10 AI360, Technacy Solutions Lab introduces a new generation of hospitality technology — where every screen welcomes, every interaction learns, and every stay becomes unforgettable.
